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العنوان
The Impact of Motivations, Perceptions and Satisfaction on Tourists Loyalty /
المؤلف
Heneen, Nermien Wasfy Gerges.
هيئة الاعداد
باحث / نرميـن وصفى جرجس حنين
مشرف / هناء عبد القادر سيد
مشرف / غادة محمد وفيق
مناقش / نفين جلال ابراهيم عيد
مناقش / نانسى محمد فوزى
الموضوع
Tourists, Admission of Satisfaction.
تاريخ النشر
2016.
عدد الصفحات
285 p. :
اللغة
الإنجليزية
الدرجة
الدكتوراه
التخصص
السياحة والترفيه وإدارة الضيافة
الناشر
تاريخ الإجازة
22/3/2016
مكان الإجازة
جامعة الفيوم - كلية السياحة والفنادق - قسم الدراسات السياحية
الفهرس
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Abstract

The Thesis focuses on ”The Impact of Motivations, Perceptions and Satisfaction on Tourists Loyalty”.
Goals of thesis aims to:
1. Understand and examine the theoretical and empirical evidence on the causal relationships among tourist motivations, tourist perceptions and tourist satisfaction and destination loyalty.
2. Examine tourists’ motivations and perceptions of Egypt as a tourism destination to gain a better understanding of tourists’ behaviour.
3. Analyze factors affecting in tourist decision to visit Egypt as tourism destination.
4. Measure the impacts of the factors affecting the level of satisfaction (service quality, safety, and value).
5. Examine the relationship between satisfaction and loyalty.
The Importance of the Thesis:
Behavioural concepts lie at the heart of marketing theory and have been the subject of extensive literature in recent years. This study offers an integrated approach to understanding tourist motivations and attempts to extend the theoretical and empirical evidence on the relationships among motivations, perceptions, satisfaction, and destination loyalty. This systematic examination of the relationships among the constructs could facilitate a clearer understanding of the nature of behaviour and intentions. Even if the constructs have been widely applied in studies related to tourists, there are still research challenges in the sense of discovering and investigating the causal relationships among the constructs of motivation, perceptions, satisfaction, and destination loyalty.
The Research Methodology
The research adopted the survey method as the most appropriate research instrument for satisfying the research goals. To achieve the objectives of this study, the researcher depends on questionnaire form which was distributed on many international tourists.
The questionnaire was designed to investigate the hypotheses of interest. A self field questionnaire was used to collect information. Path analysis used to study the relationships among variables. The findings indicated that tourists’ motivations and perceptions had an effective influence on satisfaction as well as willingness to return.