الفهرس 
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Abstract
Workplace bullying is a universal issue that has negative effects on organizations, nurses, and patients as well; so, bullying should be handled effectively to reduce or avoid its potential negative impacts. Aim: The current study aimed to design protocol for managing workplace bullying among nurses at the selected hospitals in Port-Said city. Subjects and Method: A methodological design was applied in this study. The study was conducted in two hospitals affiliated to the Universal Health Insurance in Port-Said Governorate, namely: El-Salam and El-Zhour. The study sample consisted of four groups: 142 nurses, 11 jury personnel, nine experts, and 16 authoritative personnel. Five tools were used for data collection: Negative Acts Questionnaire-Revised, Workplace Bullying Management Questionnaire, Workplace Bullying Management Protocol, Opinionnaire Format and Applicability Questionnaire. Results of the study more than two fifths (42.3%) of the studied nurses were victims of workplace bullying and the overall mean percentage of managing workplace bullying of them was (50.16 ± 7.77) with the lowest mean percentage for anti-bullying policy followed by anti-bullying training (19.06 ± 16.47 & 21.3 ± 16.38 respectively). Conclusion: The designed protocol for workplace bullying management had an acceptable face and content validity, and applicable. The current study recommended to develop policy against workplace bullying and conduct training programs regarding workplace bullying management for all healthcare providers and managers as well.