الفهرس 
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Abstract
Background: Workplace bullying (WPB) is a serious problem that may arise within any occupation or organization, with most studies conducted in the last 30 years. Aim of the study: The aim of the study was to assess knowledge and coping behaviors of nurses experienced bullying in Beni-Suef university hospital. Research design: A descriptive research design will be utilized in the current study. Sample: The convenient sampling of outpatient clinics nurses at Beni -Suef university hospital. Setting: The outpatient clinics at Beni-Suef University Hospital. Tool of data collection: Two tools were used. First tool: Interviewing questionnaire. First part: Personnel demographic characteristics. Second part: knowledge regarding workplace bullying. Second tool: Coping behaviors checklist for workplace bullying. Result: The findings of current study revealed that (18.8%) of the studied nurses had a complete correct answers concerning complications and how to deal with bullying, also,(17.5%) of them had a complete correct answer regarding definition of bullying. Moreover, showed that (67.2%) of the studied nurses never affected by direct negative behaviour domain and Showed that there was a highly statistical significant relation among studied nurses ‘total score of bullying behaviours in the work environment and their age, educational qualification and years of experience (p<0.001**). While there was no significant relation between their marital status and their bullying total knowledge score (p>0.05).Conclusion: There was a positive correlation between studied nurses’ knowledge, bullying behavior and coping behaviors, which mean that increase knowledge is usually associated with increase coping behavior among studied nurses. Recommendation: Nurses need to pay attention for patients’ complains through investigating patients, visitors’ opinions and suggestions to avoid the bullying reaction of the patient and their relatives in the case of ignorance.