الفهرس 
Fundamentals of queueing theoryOnly 14 pages are availabe for public view
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Abstract
Queueing theory is one of the most diversified fields of applied sciences
that is widely used in a variety of areas including operations research ,
management science , computer science , telecommunications , production systems ,
and many others . Queueing system phenomena is becoming more and more
prevalent in an increasing , congested , and an urbanized societies .